Privacy Policy

Who We Are

Our website address is: https://drainunblockingincornwall.co.uk.
We are Drainblock Services, providing professional drainage and unblocking services across Cornwall and Devon. Your privacy matters to us, and we are committed to protecting any personal information you share.

What Personal Data We Collect and Why

When you contact us through our website forms or by phone, we may collect your name, phone number, email address, and any message details you choose to provide. This information allows us to:

  • Respond to your enquiry or service request

  • Provide accurate quotes and arrange appointments

  • Improve our customer service and support

We do not collect data through user accounts, comments, or media uploads, as these functions are not active on this website.

Cookies

Our website may use small text files known as cookies to improve your browsing experience. These cookies help us:

  • Analyse site traffic and performance

  • Remember certain preferences (like contact form input during a session)

You can adjust your browser settings to refuse cookies if you prefer. Doing so will not affect your ability to use the site.

Embedded Content from Other Websites

Some pages may include embedded content, such as videos or maps. Embedded content from other websites behaves as if you visited those sites directly. These external sites may collect data about you or use cookies, so we recommend reviewing their privacy policies if you interact with embedded content.

Who We Share Your Data With

We do not sell, rent, or trade your personal data. Information you provide through contact forms is used solely by Drainblock Services for communication and service delivery.

We may use secure third-party providers (such as website hosting or email systems) that process data on our behalf under strict confidentiality agreements.

How Long We Retain Your Data

We retain enquiry or booking information for as long as necessary to manage your request or maintain service records. Once data is no longer required, it is securely deleted.

Your Rights Over Your Data

You can request a copy of any personal information we hold about you or ask us to delete it, provided there is no legal obligation to retain it. To make such a request, please contact us using the details below.

Contact Information

For any privacy-related questions or requests, please contact us:
Email: mail@drainblockservices.com
Phone: 01752 426224
Website: https://drainunblockingincornwall.co.uk

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or how we operate. Updates will be posted on this page with the revised date.